At Kabani Holidays, we strive to ensure your satisfaction with our services. If you are not completely satisfied with your purchase, we offer the following Refund and Returns Policy:

 

1. Cancellation of Booking:
   • If you wish to cancel your booking, please notify us as soon as possible.
   • Depending on the terms and conditions of your booking, you may be eligible for a full or partial refund.
   • Refunds will be processed back to the original payment method within a reasonable timeframe.
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2. Unused Services:
   • If you have paid for services that have not been utilized, such as hotel accommodations or transportation, you may be eligible for a refund for the unused portion.
   • Please note that certain services may be subject to non-refundable fees or penalties imposed by our suppliers.
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3. Return of Products:
   • If you have purchased any products from us, such as travel accessories or merchandise, and wish to return them, please contact us within [number of days] days of receipt.
   • Products must be returned in their original condition, unused and undamaged, with all tags and packaging intact.
   • Return shipping costs will be the responsibility of the customer unless the return is due to an error on our part.
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4. Refund Processing Time:
   • Refunds for cancellations or returns will typically be processed within [number of days] days from the date of receipt of the cancellation or return request.
   • Please note that the processing time may vary depending on your bank or financial institution.
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5. How to Request a Refund or Return:
   • To request a refund or return, please contact our customer service team at info@kabaniholidays.com and provide your booking or order details.
   • We will review your request and provide further instructions on how to proceed with the refund or return process.
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6. Policy Changes:
   • We reserve the right to update or modify our Refund and Returns Policy at any time. Any changes will be posted on our website with a revised effective date.
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If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@kabaniholidays.com. We are here to assist you and ensure your satisfaction with our services.

 

Last Updated: 20/02/2024